Subject Matter Expert Lead, Digital CX & Self-Service

Damco Spain SL is seeking a Subject Matter Expert Lead for its Ocean Digital Solutions in Cape Town, South Africa. This role drives the digitalization strategy to enhance customer experience and promote self-service offerings. The candidate will support the onboarding of customers to self-service features while ensuring data quality and compliance. With a strong focus on customer solutions, the ideal candidate should have 3-5 years of experience in a B2B e-commerce environment and excellent ana…